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Fwone NiuYun is a multi-intelligent AI operations solution that adopts a "Large Models + Vertical Knowledge Base" architecture, achieving deep integration between in-house knowledge bases and AI models.
Domain-specific intelligent agent architecture enables precise response for consultation, operations, and medical scenarios.
Engineers collaborate with AI-powered customer service agents to establish a 24/7 intelligent service ecosystem, enabling automated processing and proactive issue resolution.
The integrated operation of AI Assistant, Intelligent Voice Agent, and Smart Dispatching System improves fault resolution efficiency by 70%, with AI-powered maintenance strategy recommendations.
Work Efficiency optimization through contextual enablement across dimensions.
O&M agents can directly access real-time data from monitoring systems to track multi-agent operational status continuously.
More than smart tools - Fwone provides all-in-one O&M orchestration.
Our self-developed multi-agent application leverages a domain-specialized agent architecture, systematically integrating large language model algorithms with medical knowledge graphs, while supporting multimodal interaction and vertical scenario adaptation.
Integrated intelligence modules achieve 70% faster incident resolution with AI-powered maintenance strategy recommendations. The system auto-generates standardized work orders with smart priority allocation, transforming traditional post-failure troubleshooting into preemptive intervention.
The Xunlian System serves as the post-incident resolution mechanism within Qunsi’s Proactive O&M 3.0 Service Framework. Customer needs drive its end-to-end workflow (pre-event → in-event → post-event), enabling early anomaly detection and timely intervention.
Assists the Informatics Department in data consolidation and analytical report generation;Supports clinical research teams in synthesizing global medical guidelines with institutional knowledge bases for evidence output.;Provides real-time knowledge indexing for clinical practice, aiding physicians in diagnosis/treatment with dynamic decision recommendations.
Leveraging deep hospital O&M expertise, the Fwone team delivers customized smart medical systems with dynamic adaptability and self-healing capabilities. Concurrently, we optimize operational workflows to empower management efficiency, while unlocking the value of TT (Time-to-Treatment) data through actionable analytics.
The AI O&M All-in-One Box integrates core services including operations management, monitoring, and AI analytics. Featuring plug-and-play deployment, simply connect via Ethernet to activate services instantly—no additional hardware configuration needed, dramatically reducing operational complexity.
