Introduce advanced technologies such as artificial intelligence and machine learning, and deeply integrate them with the integrated operation & maintenance management platform. Apply these technologies to the daily work of front-line users to improve the accuracy and intelligence of medical services.
Operation & Maintenance Management Solution: Innovatively integrate the "multi-intelligent AI" domain-specific intelligent agent architecture with the "integrated operation & maintenance monitoring platform".
CyberLink I-Online – More Powerful Remote Assistance: The CyberLink system is the post-event processing mechanism of Fwone's Proactive O&M Service 3.0 system. Guided by customer needs, it runs through the pre-event, in-event and post-event phases to proactively identify problems and intervene in a timely manner.
AI Intelligent Assistant: Enhance work efficiency through multi-dimensional scenario-based empowerment. It can assist the information department in data collation and analysis report generation, help clinical research teams produce literature, and support diagnosis and treatment.
Proactive O&M service is a service model that is guided by customer needs, runs through the pre-event, in-event and post-event phases, and proactively identifies and intervenes in problems.
Think about what users think and care about what users care about. Rooted in front-line operations, it penetrates every process and link of the O&M process, fully grasps the details of O&M work, and sorts out, summarizes, and proposes feasible solutions with continuous support.
"Integrated Management Service Desk" Service: Delve into the hospital's business scenarios and solve more than 70% of daily problems accurately and in a timely manner.
Professional Team Service: Adopt effective methods and means to ensure safe and efficient operation and sustainable expansion of the system.
Adopting a "large model + vertical knowledge base" architecture, it realizes in-depth integration of the in-hospital knowledge base and AI model. At the same time, it seamlessly connects with Fwone's integrated O&M monitoring platform to build a full-process platform featuring unified platform, intelligent analysis, and closed-loop management, covering all scenarios such as diagnosis and treatment assistance, early warning monitoring, and logistics management.
Fwone · Niuyun Intelligent Integrated Box – Plug-and-Play, Efficient Deployment: The intelligent O&M integrated box integrates core services such as O&M, monitoring, and AI analysis, supporting plug-and-play deployment. Users only need to connect a network cable to realize device access and service activation, without additional hardware configuration, significantly reducing O&M complexity.
On-premises Deployment: The system supports on-premises server deployment to realize local storage and analysis of O&M data, ensuring the security and compliance of medical data.
Cloud Deployment: Adopt a private cloud independent deployment architecture, supporting containerized deployment and microservice architecture. It can run independently in the hospital's exclusive private cloud environment, ensuring system flexibility and medical data security through intelligent resource scheduling and data encryption mechanisms.
Model Distillation: Compress complex large models into lightweight small models through knowledge transfer, realizing efficient inference and low-cost deployment.
With the help of the platform, aiming at full system connection and full data integration, it focuses on operation support data management, business data management, and basic data management to realize functions such as logistics management, facility and equipment management, and monitoring management. It achieves visibility, manageability, and controllability of the entire hospital area.
Fwone deeply researches the construction of smart medical care and continuously explores new models for hospital development. Currently, it has 9 operation centers, serves more than 1,000 customers, has over 20 years of O&M management experience, and more than 10 years of product R&D and practical experience, continuously empowering the digital transformation of hospitals.
(Note: Some images are sourced from the official CHIMA)
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